Weifang Guangkang Global Engine Co., Ltd, located in Qingzhou City, Shandong Province, China, the company's head office was established in 2013, the plant covers an area of 3,000 square meters, has fixed assets of 50 million, the existing staff of 36 people, including 12 after-sales service and technical staff.
In 2013, the company passed the ISO9001:2008 quality management system certification and is a comprehensive company specializing in the sales, maintenance and service of engine complete machines and accessories, mining complete machines and accessories, oil and gas field complete machines and accessories, etc. A new mode of cooperation and business scope has been launched for the overseas market.
At the beginning of 2014, the company established a quality management system according to the international ISO9001:2000 standard and formed a set of standardized business operation and management mode; meanwhile, it strengthened personnel business training and all passed the training certification of Cummins and obtained the certificate, thus forming a strong staff team all the time. The company has a site for engine repair, and has purchased a full set of repair tools and repair equipment, and has a test stand to measure engine power and related data. The company continues to improve. Adhering to the policy of putting customers' interests first, and based on this, the company's vision, quality policy, company mission and company goals are formulated. We provide products and services to our customers at the lowest cost and in a timely manner, consistently meeting or exceeding the standards and requirements set by our customers.
The company's service strategy is to "focus on customer's concern, meet or exceed customer's expectation, innovate service mode, improve service level, and strive to create a famous brand of service in China's internal combustion engine industry", and adhere to the "5S", which means smile, speed, standard, sincere, and service. We insist on the service concept of "5S", that is, smile, speed, standard, sincere, satisfy, and perfect service system to provide customers with the whole process of trustworthy professional services. In strict accordance with the provisions of "Cummins Product Warranty Regulations", we serve our customers and their vital interests, so that our customers can enjoy the advanced performance of Chongqing Cummins engines while providing excellent service attitude and service quality. So that customer satisfaction has increased significantly, received the unanimous praise from customers.